About Us

FRI is a Canadian, independently owned and operated company founded in 1993. FRI initially operated as a rehabilitation case management firm providing proactive, cost-effective nurse case management services to insurers. The business expanded by providing occupational therapy and vocational services. Subsequently, the business evolved into OT assessments and medical practitioner insurer’s examinations.

FRI serves many of Canada’s leading automobile and long-term disability insurance companies in both MVA and long-term disability requirements. We also serve W.S.I.B, the legal community, private companies and individuals.

FRI offers guidance, recommendations and assistance, always emphasizing the return to pre-accident activities and gainful employment in a timely and cost-effective manner. Our focus on early activity reintegration is a primary goal and is in keeping with rehabilitation principles. We encourage our clients to be full participants in a successful rehabilitation process.

FRI's value is deeply rooted in the knowledge base of our human resources and their adherence to client-focused, evidence-based and "best practice" standards. Our staff is comprised of professionally accredited Registered Nurses, Occupational Therapists, Vocational Consultants and Registered Practical Nurses and, of course, continuing education is supported and encouraged by FRI. Our services are also available in French.

Community Involvement

FRI provides educational experience to occupational therapy students. In addition to supporting numerous charities including the Canadian Cancer Society and the World Wildlife Fund, FRI provides support to many insurer company fundraising efforts, such as the Co-operators Insurance “Co-op for Kids Charity Silent Auction”.